EP. 4
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LISA'S HOUSE OF HORRORS + THE BAR THAT JACK BUILT
[00:17] Meg: Welcome to Desperately seeking the80s New York edition. I am Meg.
[00:22] Jessica: And I'm Jessica. And Meg and I have been friends since 1982. We went through middle school and high school together here in New York City where we still live.
[00:32] Meg: And this is our podcast about revisiting the New York City of our youth.
[00:37] Jessica: I'm going to cover pop culture.
[00:39] Meg: And I'm going to tackle ripped from the headline. A warning today's Ripped from the headline section is a story about domestic violence and child abuse that most people will find very disturbing. If you want to avoid this content, skip to minute 22.
[00:56] Jessica: Okay, so, Meg, I think we're going to make it a thing that you go first. Awesome. What do you have in the world of grim news?
[01:07] Meg: Well, it's true. I mean, I think every one of my stories should have some sort of slew of trigger warnings, but this one's pretty gruesome.
[01:16] Jessica: Okay, I can't wait.
[01:17] Meg: Okay. I'm going to start with kind of a Trivial Pursuit-like question for you, Jessica, in order to engage you in the story.
[01:26] Jessica: Because I look so bored?
[01:29] Meg: No, actually, because I like to test your knowledge and you're actually I think you're going to be right more often than not, but we shall see.
[01:35] Jessica: All right.
[01:36] Meg: About whom did Mayor Ed Koch say, “I'm so outraged by this monster, it's hard to discuss him rationally. I'd like to dip him in hot oil many, many times.”
[01:52] Jessica: Well, considering that Mayor Ed Koch really never held back, that could have been about, like, the guy who took out his garbage so far.
[02:03] Meg: Fair enough.
[02:03] Jessica: Let me think. Can we do this, like 20 questions? Was it another political figure?
[02:12] Meg: No.
[02:13] Jessica: Okay. Was it Bernie Getz?
[02:17] Meg: No. Do you want me to tell you?
[02:21] Jessica: I could just tell you the story. Okay.
[02:23] Meg: It might take less time.
[02:24] Jessica: All right. I liked your game, though. That was fun.
[02:30] Meg: You're going to realize pretty quickly what we're talking about, I think.
[02:34] Jessica: Oh, is it the 44 caliber killer?
[02:36] Meg: No.
[02:36] Jessica: Okay, go ahead.
[02:39] Meg: My sources are Wikipedia, the New York Times, American Justice, Family Secret, the New York Post and Slate.
[02:52] Jessica: Noted
[02:54] Meg: At 3:30. On December 1, 1987, New York City's local CBS station, channel Two bumped the soap opera Guiding Light in order to broadcast the first televised murder trial in history. The city was transfixed as Hedda Nussbaum took the stand to testify against her longtime partner Joel Steinberg in the death of six-year-old Lisa Steinberg.
[03:23] Jessica: I recall.
[03:24] Meg: Yeah. So, yes, Ed Coch was talking about Joel Steinberg.
[03:26] Jessica: And he was not wrong, I might add.
[03:30] Meg: Good lord. I don't think anyone disagrees. Hedda Nussbaum. We're going to start with Hedda. Hedda Nussbaum met Joel Steinberg in 1975 when she was an editor and author of children's books at Random House. She moved into Joel's one bedroom apartment at 14 West 10th street in 1976. That's Greenwich Village area.
[03:54] Jessica: Between 5th and 6th on 10th. Okay, go ahead.
[03:57] Meg: Joel was a lawyer who clearly didn't do anything legal, who occasionally handled adoptions.
[04:08] Jessica: Oh, dear.
[04:08] Meg: In 1981, Michelle Launders hired Joel to find an adopted family for her infant daughter. Instead of doing that, he just brought the baby home. Lisa was never officially adopted. I mean, isn't that kidnapping?
[04:25] Jessica: Yeah,
[04:26] Meg: But he was never charged with that. So for over a decade, Joel terrorized, assaulted, and brainwashed Hedda. She lost her job at Random House because she kept calling in sick. After 1982, she rarely left the apartment. Then the morning of November 2, 1987, Hedda called the police and said her six year old daughter Lisa was unconscious after she choked on some food. The paramedics took Lisa to St. Vincent's Hospital, Greenwich Village. She was naked, filthy, her hair a matted ratty mess, and her feet covered in layers of grime. They determined she'd suffered a severe blow to the head and was in critical condition. In addition to the many bruises all over her body in various stages of healing, the doctors could clearly see an imprint of a fist on her jaw.
[05:21] Jessica: Oh, my God.
[05:23] Meg: Apparently, Joel said to the doctor, so I guess she won't be in the Olympics. It gets worse, I’m sorry. And then left the hospital, leaving Lisa alone. But the police were right on his heels when they caught up to him. They were appalled by the squalid condition of his Greenwich Village apartment. Old electronic equipment and papers covered the floors. There were blood stains on the walls, and there was a lot of cocaine. Out of the whole apartment, the fish tank was the cleanest thing.
[06:01] Jessica: Oh, my God.
[06:02] Meg: Joseph Pichritzo, a city welfare worker, said “there was also a 16 month old baby boy tied to a playpen in a dirty diaper who wreaked a urine and was drinking from a bottle of spoiled milk.” It's just awful. I'm so sorry.
[06:26] Jessica: This is when I wish that we had our video set up. My jaw is hanging. Why was that a detail that didn't lodge itself in people's brains?
[06:37] Meg: Because there was so much to absorb. There's so much to this story that is just like a shocker that is just hard, like you just cannot comprehend it. The police brought both Hedda and Joel in for questioning. Hedda had two black eyes, multiple bald spots from clumps of her hair being torn from her head, numerous fractures to her ribs, nose, and jaw. Scars covered her back and stomach, and her right leg was in the late stages of gangrene. Her nose was completely caved in from repeated breaks. All she would say to the authorities in a repetitive mantra was, “Joel is a wonderful husband and father. He would never hit me or my daughter.” When asked about the injuries to Hedda and Lisa, Joel responded, “what injuries?” Three days later, Lisa was removed from life support, and Hedda and Joel were charged with second degree murder. The public was stunned and horrified. Hedda's friends and former colleagues barely recognized the photos of her disfigured face. They had all lost touch with her over the years and couldn't believe this could happen to a well educated woman from an upstanding New York City working class family. So we're going to flash back a little bit. When Hedda and Joel first started dating, he quickly became her whole world. He wanted to see her every night. He started giving her lessons on how to be more assertive. She said he acted as her therapist. He would critique her performance in every kind of setting, telling her what and when she should do almost everything. She began to see him as her savior.
[08:33] Jessica: Do we know anything about what condition or what situation she was in that she would think she needed a savior? Do we have a psychological profile of that at all?
[08:44] Meg: From reading what, I mean, I read a lot about her. I think she was someone who was suggestive, but I wouldn't say outrageously so. I think how some people join cults and some people become addicts. I think some people are softer in different ways and just allow access to people and ideas that are not in their best interest.
[09:26] Jessica: Let's put a pin in that and research that later.
[09:30] Meg: You mean about her or just that phenomenon?
[09:32] Jessica: The phenomenon. And it's an important issue.
[09:36] Meg: Absolutely.
[09:37] Jessica: Go ahead.
[09:38] Meg: The physical abuse began three years into their relationship. By 1980, they were both smoking crack. Probably didn't help the situation. Crack which Joel got from his clients, Savory Bunch, and then Joel and Hedda decided they wanted children. Lisa's murder was front page news for months as the story of her short life unfolded. New Yorkers were distraught that the system would so profoundly fail these two little children. Teachers, neighbors, the police, doctors, all suspected something was wrong, but either kept it to themselves, or their reports were not taken seriously. In the meantime, both Hedda and Joel continued to claim there was zero abuse. But after photos of Hedda's battered body were published, most people believed Joel was the primary abuser. At first, Hedda refused to cooperate with prosecutors, but after months of psychiatric treatment, she finally began to come out of her fog and told a harrowing story of her physical and psychological torture at Joel's hands, including starving, burning, and cutting. Eventually, Hedda came to believe that Joel was a god. By the mid 80s, Hedda was confined to the apartment due to her disfigurement and the gangrene, and Joel started bringing little Lisa out with him to client dinners at the Knickerbocker Bar and Grill. Can we just picture that for a second? A five year old girl out late with a bunch of grown men?
[11:09] Jessica: I mean, I know the Knickerbocker Bar and Grill. That's like a very traditional steak house, wood and brass kind of place with exactly who you would expect to be in a place like that. I can't imagine. Wow. Just a little kid in there, right?
[11:30] Meg: Till all hours of the night.
[11:32] Jessica: Creepy.
[11:33] Meg: In fact, he took her to most of his business meetings. Hedda said she once saw bruises on Lisa's vaginal area, but did nothing about it except tell Joel. By the way, he was never accused or prosecuted officially for anything sexual, but the implications are there.
[11:59] Jessica: Well, that he was bringing her for other people. Oh, God. For God's sakes. Okay.
[12:04] Meg: In the last year of her life, Lisa was showing up at school in dirty clothes, P.S. 41, by the way. In dirty clothes with bruises on her face and arms. At the school Halloween party three days before her final beating. She was the only child without a costume. At Joel's televised trial, Hedda testified that on the evening of November 2, Lisa went into the bedroom to ask Joel if he was going to take her with him to dinner. 15 minutes later, Joel came out of the bedroom carrying Lisa's unconscious body and said to Hedda, “Look what you've done,” and then he went out to dinner. Medical evidence showed that Lisa was struck twice in the face and once in the back of the head with a rubber mallet. Hedda knew Lisa was in bad condition, but did not call the police because she believed Joel alone could cure her. When Joel returned from dinner, they smoked crack. Lisa never regained consciousness. She stopped breathing at 06:30 A.M., and Hedda called 911. The prosecution at the trial argued that Joel was primarily responsible for Lisa's death because Hedda was mentally and physically disabled. The defense, brace yourself, argued that Hedda probably did it, that Hedda was a member of a sadomasochistic cult, and that she was jealous of Lisa because Lisa had replaced Hedda in Joel's affections.
[13:39] Jessica: I wish I had something to add.
[13:42] Meg: So many disgusting people in this story. Joel is not the only disgusting person. The jury believed Joel was the person who struck the blows, but they were equally as horrified that Hedda did not call for help. They found him guilty of the lesser charge of first degree manslaughter. They believed Joel only intended to shut Lisa up, not to kill her. And if Hedda had called 911, Lisa would have lived. At his sentencing, Joel pleaded with the judge that, quote, “Lisa was a happy, joyful, beautiful child. People don't get that way without constant love. Lisa had that care from me” Shiver. The DA called him a self-centered, insensitive, remorseless killer. He was given 8 to 25 years. He served 15.5 years. And today, Joel Steinberg is 76 years old and lives alone in Harlem. He was recently interviewed by the Post. I'm quoting him right now. “You have to remember, I'm a pariah, so it's not that easy for me. If you put a picture of me in the paper, I can't take a subway for two weeks because some fat person will decide to say, I know you and you're a piece of shit. And then he punches me in the fucking nose.” And about Lisa's death, he says, “What did she die of? She died of pulling the plug.” Street vendor MD Rahman said Steinberg walks by his produce stand about once a day and asks for free food. I hear he was a lawyer and he did something bad, says Rahman.
[15:30] Jessica: So speechless.
[15:31] Meg: Yeah, just to close this out.
[15:33] Jessica: Oh, great.
[15:37] Meg: I'm so sorry. I told you it was rough. I told you it was a rough one.
[15:40] Jessica: We might have to rethink exactly which headlines you're going to.
[15:45] Meg: Okay, I apologize but this is a bit of a postscript on battered women's syndrome Because why did everyone hate Hedda so much? Steinberg was a much despised villain, but Hedda was arguably reviled more. It was one thing for a madman to harm a child. Violence by men is to be expected but for a mother to stand by while it happened, that is something else. People Magazine at the time said, how could any mother, no matter how battered, fail to help her dying child? So it's just a different standard. The question really shouldn't be why didn't how Hedda leave Joel? The question should be, why did Joel batter her? And why did the system let it go on? And I have one quote to close this out from Bessel van der Kolk, who writes in The Body Keeps the Score about domestic abuse and trauma, “When people submit to overwhelming power. As is true for most abused children and women trapped in domestic violence, and incarcerated men and women, they often survive with resigned compliance. Trauma makes people feel like somebody else or like nobody, so they're just out of their bodies.”
[17:09] Jessica: Do you have any post script about Hedda?
[17:14] Meg: She's done a number of interviews and she wrote a book. She's come out of her fog. for sure now, and is talking a lot about her experience and feels horrible.
[17:27] Jessica: And she was never incarcerated?
[17:29] Meg: No, she was never incarcerated.
[17:31] Jessica: All right. Thanks!
[17:35] Meg: Again, I am so sorry.
[17:38] Jessica: No, no, look, I remember this rocking the city, and what's kind of interesting for me, listening to this, is, it was so horrific that I, as the most removed bystander, blocked it. It was so horrible that the details, all I could remember about it was the sketch of Hedda Nussbaum, the courtroom sketch. There was a very famous one, and that Joel Steinberg was an animal. But hearing this, is really like hearing it again for the first time, and it is really shocking. The good news, I suppose, is that New York City really stepped up its game with women and children and protecting them. And I really did not enjoy law school at all, but managed to muddle my way through. And one summer I interned for, what was it called, Victim Services, which became like, health and human services for the city. So it must have been like, 1994 and I remember reading just having to compile huge numbers of just huge amounts of statistics about this stuff, and as a very sheltered 24 year old, just being so stunned that it wasn't real, it didn't make sense.
[19:33] Meg: Right. One other thing. Anything good came out. I can't say that anything good came out of it, but one change in policy is that, if you suspect that domestic violence is occurring, as a teacher or as a school worker, you have to.
[19:57] Jessica: You are legally required to report it.
[19:59] Meg: You’re legally required, and you have to take training to recognize it as well. At the time, it was just voluntary, and now it's required.
[20:09] Jessica: Yikes. Well, at the end of this show, just so we can really know that we are responsible citizens, New Yorkers and Americans, we're going to provide a number for anyone who might be listening who needs help in the New York City area or otherwise, what to do. Thank you, Meg.
[20:31] Meg: Thank you.
[20:31] Jessica: That’s very intense. I'm going to lie down now.
[20:34] Meg: Yeah. Okay. We'll take a little music break.
[20:44] Meg: So Jessica,
[20:45] Jessica: I'm not talking to you.
[20:46] Meg: I'm so sorry.
[20:47] Jessica: That's it. Well, it's been a good 36 years. Goodbye and good luck. Well, I mean, that was very intense and very revealing and made me think of a quote that I was going to use for my thing. But it's also, of course, applicable not only to what you just shared, but to our entire podcast.
[21:15] Meg: Okay.
[21:16] Jessica: In his famed book, The Go Between, published in 1953, L. P. Hartley wrote the very famous line, “The past is a foreign country. They do things differently there.” So, so much of what we're doing with this podcast is about looking at our own memories and our past and reconciling ourselves with who we were then, what we did, or what our lives were. So to that end, yes. Great job. I'm going to take a much lighter approach. Unsurprisingly. And the foreign country that I'm going to talk about is the bar and party scene in New York City for underage kids in the 80s.
[22:14] Meg: Oh Jessica.
[22:16] Jessica: And because what I'm trying to do is pick things that I had direct experience with, I have chosen to talk about a particular establishment and a story that I think is extremely revealing about New York City in the 80s. But before I talk about that, let me explain a little bit about a particular neighborhood in New York City on the Upper East Side. Now, when people think of the Upper East Side, they think of Fifth Avenue, 18 room apartments looking over the park. They think of Park Avenue with maid's rooms and dumb waiters, all kinds of great, beautiful, opulent stuff. That's not the whole story. The Upper East Side has many different neighborhoods within it, and some are really fancy, and some are much more humble. And one of the more humble neighborhoods is called Yorkville. And Yorkville goes from 72nd street up to 86th street. And from third avenue all the way to the east river. And there are a lot of really famous and interesting writers and artists and all kinds of people who came out of that neighborhood, the marx brothers among them. And in around, I think that Yorkville started to really be settled out of farmland in the 1870s, and as it filled up, the population was very heavily German and Irish. So even today, well, when I was, when we were growing up on 86th street, all of 86th street and running from 86th to 84th down third avenue, second avenue, first avenue, there were German restaurants. Well, only the one, German supermarkets, German dry goods, like, you name it. And there were also all kinds of Irish outposts, most of them bars, still are, and there's also a very vibrant hungarian population there, very well known around the 82nd street and third avenue, second avenue area for the most incredible food and groceries and all kinds of stuff. I think one of them was called Paprikash. Again, unsurprisingly. So that was Yorkville. And it took until 1967 for the epicenter of New York underage drinking to really find its feet. And it was an Irish bar establishment on the corner of 84th street and second avenue called Dorian's Red Hand, known to us as simply Dorian's, and at the time, carding, asking for an ID. It was supposed to be done, but most places didn't do it. If you looked like you were a really young, young person in the single digits, that was a problem getting in. But if you were a teenager and you could sort of pull yourself together to look a little bit more sophisticated, you could go any place.
[25:53] Meg: Especially if you were a girl.
[25:54] Jessica: Especially if you were a girl, absolutely. And so there were all of these bars that were not irish bars, but like Maxwell's Plum and Cafe Bianco, places like that, down second avenue, and it was very hip and happening to go to those places. I recall going to Maxwell's Plum with you, and you had a sloe gin fizz. Oh, my gosh, I will never forget it. I remember when you ordered it, I was like, sloe gin fizz. See, even Alfie doesn't like it. Alfie, that's my dog.
[26:29] Meg: I haven't had a slow gin fizz since I was probably 18 years old.
[26:33] Jessica: Well, there you go. I was the witness of one of the last ones
[26:37] Meg: I loved Maxwell’s Plum
[26:40] Jessica: just loving how much, how agitated Alfie is by the slow.
[26:41] Meg: He wants one, too.
[26:42] Jessica: I know. Come here, buddy.
[26:47] Jessica: We're going to put him in my lap so he doesn't have another nervous breakdown. So all of those bars existed, but Dorrian's was special. Dorrian's was special because all of the other bars were filled with people in their twenties and thirties trying to hook up. And for us, it was more like going to the zoo than actually blending in and having a scene. For some reason, Dorrian's became the place for kids to go. And of course, there were older people, but looking back on it, they were not really older because they were Columbia students, right. They were prowling around.
[27:29] Meg: The oldest people there were college.
[27:31] Jessica: Right. Anyway, so that place was known, very well known for being, it was our cheers, you know everyone going in. It looked like exactly what it was. It had expanded since its inception from being just a bar to being a restaurant, loosely. Burgers, fries, that sort of thing. Jukebox, red and white check tablecloths, a 17 year old throwing up in the corner, lots of girls holding each other's hair in the bathroom. But that's what it was. Now, I said earlier, if you could get yourself pulled together, you could get in. Well, I could not pull myself together. And here's my take on Dorrian's. So when I was 16, a good friend of ours, we're going to call her Georgina, okay? Georgina was the most glamorous thing on the planet. She looked like she was in her 20s. She was beautiful. Oh my God. Tall and thin with her legs up to her neck. She was so gorgeous. And we were a ridiculous duo because I was 5ft tall, I think she was like 5’10. I was 5ft tall. Oh, gosh. I think I weighed like 90lbs soaking wet. I had a little short boys haircut. And I did great in our high school with popularity and stuff like that because I had a big wise-ass demeanor and a mouth on me. When you leave the confines of the all girls school that doesn't fly, that's not quite as cool. Your cool quotient goes from up to 85%, even 87%, down to about a 12%. So I would hang out with our friend Georgina, and she said to me, you've got to come with me to Dorrians. And I said, there's no way I'm going to get in because people think I'm eleven. Like, genuinely think I'm Eleven. And she was like, no, no, no, it'll be fine. Now, not only was I concerned about being carded and being embarrassed, but Dorrian's was so well known for being the place where kids go to drink that for the entire, the whole city was okay. As far as most of our parents went, the only place we were told not to go was Dorrian's. For good reason, indeed. But, you know, at the time, I was like, I could go to Odion and hang out and get a steak and a martini with celebrities, but this is bad. Well, here's what taught me about what that place was really about. And I use this as an illustration of many bars in the city and just the fly under the radar nature of kids getting into mischief. Now, if you grow up in the suburbs, you have house parties, you have places to go, and people's houses or, yes, this is what I've come to understand. So we had our bars. Anyway, Georgina convinced me to go with her. And I don't know how she did, but the way there was a bouncer, remember?
[31:28] Meg: Which one are we going to name him?
[31:30] Jessica: Well, Kerry Cheeseboro, the very famous bouncer, was from later, a little bit later.
[31:35] Meg: Yeah. I was thinking of Pepper.
[31:37] Jessica: Oh, no. So Carrie bizarrely, was a collegiate boy.
[31:41] Meg: Yeah. We should get him on this podcast.
[31:43] Jessica: We should get him on this podcast. I bet he has some good stories.
[31:46] Meg: Oh, my God, can you imagine?
[31:48] Jessica: But anyway, we're dressed up in our best outfits, question mark. So she's in some kind of tight jeans and Lang Lang earrings and some Tiffany necklace.
[32:05] Meg: And also she was dating like, grown men at the time.
[32:08] Jessica: Yeah, like 30 year old. Yeah.
[32:10] Meg: She was in a different, a different.
[32:12] Jessica: League, different world altogether. I probably was wearing an Izod and loafers. So, in we go. It's crowded, it's sweaty, it's pukey. And she says to me, the only way you're going to be able to come in here with any regularity is if I introduce you to Jack. And I said, now, Jack is Jack Dorian, the owner and the founder of the bar.
[32:42] Meg: Oh, my God. I never heard this story, Jessica.
[32:43] Jessica: You've never heard this story?
[32:46] Meg: No.
[32:47] Jessica: Oh, great. So at the back of the bar, there was a space that looked like at some point they had thought of putting a stage in for bands, but it never really happened. So it was like a cleared area that was maybe six inches above, like a platform, the regular floor. And they had some tables and chairs there, and that's where the owner sat all night, every night, watching the kids. And so Georgina brought me, it was like an audience with the Pope. She brought me to his table and said, “Jack, I'd like you to meet Jessica.” It was not a comfortable moment, I can tell you that. I was very aware in that moment that I should not have been there because I didn't even like to drink that much at the time. I was just sort of checking off a box for “Too Cool for School.”
[33:51] Meg: Right.
[33:51] Jessica: So she introduces me and he looks at me full well, knowing exactly how ridiculous it is that I'm in there, and says, so, how old are you? And I instantly wet my pants. And I look at Georgina and she says, It's okay, tell him. And I said, I'm 16 and there is this uncomfortable pause, and then he said, “Well, will you visit me when I'm in prison?” That's exactly what I said. Actually, I think it was more like sure. And he then said to Georgina, as though she was the duchess of God-knows-what, introducing me at court. Go get her a drink. First one's on the house. And thus began my experiences with Dorian’s, and there will be more to talk about as time goes by, because there's really no way to talk about an adolescence in New York City without referencing the hub, the social hub of our world.
[35:04] Meg: So this is our entree into Dorian’s. So we will reference Dorian’s again in the future because it will keep coming up.
[35:11] Jessica: Because it will. It is the setting of many a tale of misspent youth and woe and hilarity.
[35:22] Meg: Yeah. And it's still there.
[35:24] Jessica: And it's still there. And it has not changed.
[35:27] Meg: Not a bit.
[35:28] Jessica: And the Jukebox is still all 80s music. So for any listeners who are listening to this because they think, “oh, 80s nostalgia. I missed the 80s. Or, oh, why couldn't I have been around in the 80s?” Guess what? You can be so you can go to the time capsule, the bar that time forgot on the corner of 84th and 2nd Dorian's Red Hand, and have a beer and listen to the Bangles on the Jukebox.
[36:01] Meg: Jessica, we should go and take a picture of ourselves at the bar.
[36:05] Jessica: Okay. I am perfectly fine with that. That is fine.
[36:11] Meg: Well, thank you. That is an awesome, awesome story. I love that you held court with Jack Dorian.
[36:21] Jessica: It was like a mob situation. It was very like, are you going to visit me? And it wasn't even jail. He said in prison. And I was like, what the fuck is going on here? I want to go home and watch the Love Boat, Fantasy Island lineup. Anyone else? Anyone else? Okay, I'm outie, bye. That's today's gift for you.
[36:47] Meg: Thank you. Wonderful story. I love it.
[36:50] Jessica: I'm delighted. So let's collect ourselves, right?
[36:56] Meg: We will be right back.
[36:57] Jessica: Indeed, as we said at the end of Meg's segment, we really want to make sure that we can provide information for anyone who either suspects or is suffering domestic violence across the country you can contact the National Domestic Violence Hotline. The phone number is 800-799-Safe. That's 800-799-7233. You can also have a live chat from their website. Or if you want to text, text the word “start” to 88788. The service is free, confidential and available 24 hours a day, seven days a week. If you're in the New York area, you can contact also the Office for Prevention of Domestic Violence. The phone number is 800-942-6906 and you can text to 844-997-2121. We'll provide links to both of these sites on our website. Thank you.